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Privacy Policy for
Pole and Aerial Business

This Privacy Policy outlines how Dr Anna Rohnbogner PhD, trading as Pole and Aerial Business, collects, uses, maintains, and discloses information collected from users (each, a “User”) of the poleandaerialbusiness.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Pole and Aerial Business.

Personal Identification Information

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our Site, register on the Site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

How We Use Collected Information

Pole and Aerial Business collects and uses Users’ personal information for the following purposes:

  • To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To Send Periodic Emails: The email address Users provide for order processing will be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If the User decides to opt into our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers, including advertising platforms like Google Ads and Facebook Ads, to help us operate our business and the Site or administer activities on our behalf.

Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.

Changes to This Privacy Policy

Pole and Aerial Business has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Comments

When visitors leave comments on poleandaerialbusiness.com, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to aid in spam detection. An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

  • If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Retention of Your Data

  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights Over Your Data

  • If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
  • You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Automated Spam Detection

Visitor comments may be checked through an automated spam detection service.

Data Handling and Third-Party Processors

  1. Use of Third-Party Services: For the purposes of managing and administering your contact data, we use Formaloo, an externally hosted third-party service.

  2. Formaloo’s GDPR Compliance: Formaloo has affirmed its compliance with the General Data Protection Regulation (GDPR), taking various steps to ensure that their services are in line with GDPR requirements. They have updated their Privacy Policy and implemented features that allow for controlled data retention.

  3. Data Processing Addendum (DPA): For enterprise customers, Formaloo offers a GDPR-compliant DPA, which becomes legally binding upon signing, ensuring further protection of your personal data.

  4. Transparency: We are committed to maintaining transparency in our data processing practices. As such, we inform our clients of our use of third-party services for data management.

  5. Your Consent: By submitting this contact form, you acknowledge and consent to the processing of your personal data by us and the third-party service provider, Formaloo, as necessary to provide you with the requested service.

  6. Privacy Notice Update: We recommend that you review our Privacy Policy for detailed information on how your data is handled, including the use of third-party service providers like Formaloo.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Pole and Aerial Business
www.poleandaerialbusiness.com
Unit 54B, Bizspace House, Morelands Trading Estate, Gloucester GL1 5RZ
Email: Anna.Rohnbogner.Coaching@gmail.com

Contact Form Terms and Conditions

By submitting this contact form, you agree to the following terms and conditions:

  1. Personal Data Collection: We collect personal data such as your name, email address, and any other information you provide in the contact form to allow us to respond to your inquiry effectively.

  2. Purpose of Processing: Your data will be used exclusively for the purpose of responding to your inquiries or requests and will not be used for any other purposes without your explicit consent.

  3. Data Protection: We take the protection of your data seriously. Your information will be handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  4. Data Sharing: We will not share your personal data with third parties unless required to do so by law or with your explicit permission.

  5. Data Retention: Personal data provided through this form will be retained only for as long as necessary to fulfill the purpose for which it was collected.

  6. Your Rights: You have the right to access, correct, delete, or restrict processing of your personal data. You also have the right to object to processing and the right to data portability.

  7. Consent: By submitting this form, you consent to the collection and use of your personal data as described in these terms and conditions and our Privacy Policy.

  8. Withdrawal of Consent: You may withdraw your consent at any time by contacting us. Withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

  9. Changes to Terms: We may update these terms at any time. If we make changes, we will notify you by revising the date at the bottom of the terms.

For more information on how we handle personal data, please read our Privacy Policy.

Contact Us: If you have any questions about these terms, please contact us at: Anna.Rohnbogner.Coaching@gmail.com